Aftersales Manager

  • Category: Passenger Cars: Management
  • Location: Watford, Hertfordshire, United Kingdom
  • Salary: £65,000 with an OTE of up to £130,000 +
  • Job Ref: 1734

Role Details

Are you an experienced Aftersales Manager ready for a fresh new challenge to elevate your career in a fast-paced, friendly and positive passenger car dealership?

We are seeking a driven and results-oriented individual to lead and further develop a high-performing Aftersales business, where you will play a pivotal role in enhancing service excellence and driving success.

Key Responsibilities

  • Oversee and inspire a team of over 30 professionals across the Service and Parts departments, ensuring seamless operations and customer satisfaction
  • Performance-Driven Approach: Set, manage, and exceed performance targets, ensuring both departmental and individual success in line with business objectives
  • Identify areas for operational improvement and implement strategies to boost efficiency and profitability
  • Lead, coach, and mentor your team, fostering a culture of continuous improvement, motivation, and excellence in customer service
  • Ensure that all processes and procedures align with the company’s high standards and industry best practices
  • Report directly to the General Manager, taking full P&L responsibility for the Aftersales division and contributing to the overall business strategy

What We’re Looking For

  • A proven track record in Aftersales management, currently working with a successful passenger car dealership
  • Leadership experience in managing large, diverse teams, with the ability to motivate and achieve exceptional performance
  • Strong organisational skills, adept at leading by example with excellent time management skills
  • Demonstrated ability to drive performance, improve efficiency, and enhance customer experience

What’s on Offer

  • A competitive salary and comprehensive benefits package
  • Career development opportunities, with ongoing training and progression within a growing and ambitious company

If you are a highly motivated leader with the expertise to make a lasting impact, we would love to hear from you.

Your Consultant

  • Karolina Kazmierowska
  • Talent Acquisition Specialist