Role Details
Are you passionate about cars? Do you possess an encyclopaedic knowledge of the latest automotive technologies?
The dealership takes pride in delivering an exceptional customer experience. They are renowned for their commitment to providing top-quality vehicles and outstanding customer service. The team of automotive experts is dedicated to ensuring that every customer finds their perfect car and receives all the information they need to make an informed decision.
The Role
As a Product Genius, you will be the go-to expert on all the latest vehicle models, features, and technologies. Your primary responsibility will be to engage with customers and provide them with in-depth knowledge about the dealership’s vehicles, helping them make informed choices that meet their needs and preferences. Whether explaining the advanced safety features, demonstrating cutting-edge infotainment systems, or discussing performance capabilities, you’ll be the trusted source of information.
Key Responsibilities
- Engage with customers in a friendly and professional manner, actively listening to their needs and requirements.
- Demonstrate an in-depth understanding of vehicle models, features, and technologies.
- Provide comprehensive product information, explaining the benefits and advantages of various options to assist customers in their decision-making process.
- Conduct vehicle presentations, highlighting key features and demonstrating their functionality.
- Stay up-to-date with industry trends, new technologies, and competitive offerings to maintain your expert status.
- Collaborate with the sales team to support them in closing deals and exceeding sales targets.
- Maintain accurate records of customer interactions and update the CRM system accordingly.
Requirements
- Passion for automobiles and a genuine interest in the latest automotive technologies.
- Exceptional communication and interpersonal skills, with the ability to build customer rapport.
- Extensive knowledge of various vehicle models, features, and technologies.
- Strong presentation and demonstration skills, able to articulate complex information clearly and understandably.
- Excellent problem-solving abilities to address customer queries and concerns effectively.
- Self-motivated and proactive with a positive attitude towards teamwork.
- Prior experience in automotive sales or customer service roles is advantageous.
Salary and Benefits
- Base salary up to £25,000 per annum plus benefits.
- Ongoing training and professional development opportunities to enhance your knowledge and skills.
- A supportive and collaborative work environment that values teamwork and employee well-being.
- Career advancement prospects within a reputable and growing dealership.
If you are an automotive enthusiast who loves sharing your knowledge and helping customers find their dream car, this is the perfect opportunity.
To apply, please submit your updated CV in Word format.
