Sales Support Advisor

  • Category: Administrative, Passenger Car Dealership
  • Location: Croydon
  • Salary: £25,000

Role Details

Are you seeking a new challenge within a dynamic and fast paced working environment?
Would you like to work in a Car dealership environment and not yet had an opportunity to join?
Do you consider yourself to be organised, pro-active and customer focused?

We have a unique opportunity for a Sales Support Advisor to join our client’s established Car dealership in Croydon. This opening position is the ideal opportunity for a pro-active and customer focused individual to take on a supporting role in an established sales team of a fantastic car brand. Offering support as well as rapport building with customers to offer a seamless customer experience.

The role:

  • You will be responsible for accurately qualifying and recording basic enquiry information onto the relevant log and/or dealer management system
  • Advising the relevant manager of the enquiries
  • Following up enquiries with the customer and Sales Executive, within a set time, ensuring manufacturer guidelines are followed
  • Continue with follow-ups as necessary, until such time as sale is either converted or lost
  • Six month follow up call for all retail vehicles sold
  • Database cleansing and updating when necessary
  • Producing and sending covering letters for brochures as requested by customers

Who we are looking for:

  • The ideal candidate will be from a motor industry background; however, this is not essential
  • A background in a sales and/or support environment within a busy culture is essential
  • The ability to work effectively under pressure and to deadlines
  • You will need passion for customer service, well organised and be able to work within a busy reception and front of house capacity

What is on offer?

An attractive salary package with all the benefits of working for a renowned and leading privately owned Dealer Group


Basic: £25,000 with the opportunity to earn an OTE of £37,000

Interested and wanting to hear more? Contact us for more information, you may be pleasantly surprised!

If you’re keen to learn more about this opportunity, apply now with your CV.

HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.