Error 500: Internal Server Error

Entity ID:

{“errorMessage”:”An unknown error has occurred: Code: 422, Error: ConversionException, Message: Possible document conversion issues (ovCorrupt): The input document was recognized but is either corrupt or cannot be converted because the details of the file cannot be understood.”,”errorMessageKey”:”Code: 422, Error: ConversionException, Message: Possible document conversion issues (ovCorrupt): The input document was recognized but is either corrupt or cannot be converted because the details of the file cannot be understood.”,”errorCode”:500}