Aftersales Manager

  • Category: Passenger Cars: Management
  • Location: Channel Islands
  • Salary: Competitive Executive Salary Package with Relocation Support & Exceptional £100k + OTE
  • Benefits: Company Car, Laptop, Pension, Monthly Bonus
  • Job Ref: 2271

Role Details

Aftersales Manager – “This is far more than a Traditional Aftersales Manager position”

Overseas Relocation Opportunity, Competitive Executive Salary Package with Relocation Support and £100k+ OTE
Drive Operational Excellence Across a Major Multi-Brand Aftersales Operation Overseas

An exceptional opportunity has arisen for an experienced Automotive Leader to take responsibility for a significant multi-brand Aftersales operation within a thriving International Market.

This role offers the chance to step beyond the ordinary, relocate overseas and play a pivotal role within a dynamic automotive business where your leadership, commercial acumen and operational expertise will directly influence performance, profitability and customer satisfaction.

Working alongside a highly experienced Senior Leadership Team, you will lead and develop a high-performing Aftersales operation team and help shape the future direction of the business.

The Role

  • Lead and manage a large multi-brand Aftersales and Service operation
  • Drive workshop productivity, efficiency and profitability
  • Deliver exceptional customer satisfaction and retention
  • Work closely with the Senior Leadership Team to achieve operational and financial targets
  • Build strong relationships with manufacturers, OEM partners and key stakeholders
  • Ensure the Aftersales operation consistently delivers outstanding service standards
  • Identify opportunities to improve processes, productivity and commercial performance
  • Manage budgets, resources and departmental profitability
  • Lead, inspire and develop a high-performing Aftersales team
  • Promote a culture of accountability, professionalism and customer excellence
  • Take ownership of operational performance and continuous improvement Initiatives

The Person
We are seeking an accomplished Aftersales Manager, Senior Service Manager or Automotive leader with experience leading substantial Aftersales operations.
This opportunity will appeal to ambitious professionals seeking increased responsibility, long-term career progression and the chance to make a genuine impact within an established automotive business.

You Will Ideally Have

  • Proven experience managing a large automotive Aftersales or Service department
  • Strong understanding of workshop operations, productivity and profitability
  • Experience delivering exceptional customer satisfaction and retention
  • Worked within an Automotive Dealership environment, manufacturers or OEMs
  • Strong commercial awareness and financial management capability
  • Excellent leadership and people development skills
  • A structured and organised management style
  • The ability to perform effectively within a fast-paced environment
  • Full UK driving licence
  • Full right to work in the UK
  • Manufacturer qualifications or certifications would be advantageous
  • A genuine willingness and ability to relocate overseas

The Package

  • Competitive Executive Salary Package
  • Realistic £100k+ OTE
  • Company Vehicle
  • Fuel Allowance
  • Pension
  • Comprehensive Relocation Support
  • Ongoing Professional Development
  • Long-Term International Career Opportunity
  •  

Interested?
This is the ideal opportunity for an experienced Aftersales leader seeking an International Career move, significant responsibility and the opportunity to lead a major multi-brand automotive operation overseas whilst making a lasting impact on performance, profitability and customer experience.

Eligibility
Applicants must have the right to work in the UK and hold a full UK driving licence. Overseas relocation is an essential requirement for this opportunity. Our specialist team will provide guidance, support and assistance throughout every stage of the relocation process to help ensure a smooth transition.

About HCP Automotive
HCP Automotive is an Automotive Recruitment Consultancy with extensive experience supporting automotive professionals and employers across the UK and International markets.

We provide confidential career guidance, genuine market insight and access to opportunities that are often unavailable through traditional channels.

For a confidential discussion regarding this opportunity, we would be delighted to hear from you.